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Customer Care

At Santa Tag (Felcore Publishing) we care about our customers. We want to share the joy of acts of kindness and service. We are here you help you make your Christmas celebrations more meaningful and memorable. If there is anything wrong with your order please let us know so we can resolve it as soon as possible. 

Payment Methods

- Credit / Debit Cards

Wholesale Inquiries

For wholesale inquiries please contact Heath Westover with the contact form below and we will get back to you as soon as possible. 

Contact Us

Thanks for your inquiry.

Privacy Policy respects the privacy of our customers and users of our website and has therefore instituted the policy described below to ensure that your personal information is handled in a responsible manner. Our online Privacy Policy describes the type of personal and non-personal information we may collect from you when you visit our website, how we use the information, and when we share it with third parties.

What data we collect collects data that you provide on as a result of credit card processing, email registrations, product registrations, customer service inquiry and requests for information from us, and the like (“transactions”). We may collect “personal” information and “non-personal” information. Personal information is namely your name, email address, billing address, shipping address, credit card information and other details you choose to provide during transactions. Non-personal information is information we may collect whenever you gain access to or browse our website, such as your IP address, device type, browser type, and operating system you use. Each time you visit our website, our web server may automatically recognize and collect this information. Other non-personal information also includes “cookies” which may be used to provide you with tailored information. A cookie is a small data file that a website can send to your browser, which may then be stored on your computer’s hard drive.

Your concent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to opt-out.

How do I withdraw my consent?
If after you opt-in to marketing and promotional communications, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at or mailing us at:

Felcore (Santa Tag), Inc.
4325 139th Pl SE, Snohomish WA 98296


We will only disclose your information if required by law of to trusted third parties to process your order. We will hold our partners to a high our privacy policy. 

Third Parties

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. No data transmission over the Internet can be unconditionally guaranteed to be secure. Therefore, any information you provide to us is done so at your own risk.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


Santa Claus does love cookies but we only use cookies on Santa Tag to help provide services on the site. 

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. This site is a general audience website. We do not intentionally collect personal information from children under the age of 13. If we become aware that we have unknowingly collected information from a user of the site who is under the age of 13, we will delete that child’s personal information in compliance with the Children’s Online Privacy Act.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Payment Methods
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